Service Management
Optimize your Information Technology Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF) processes
Why Expit?
We at Expit, help you engineer, streamline and automate IT service management processes and efficiently drive your IT operations.
Expit services play a vital role to form an integrated platform based on ServiceNow and Microsoft System Center Service Manager, for automating and adapting IT service management best practices such as those found in IT Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL). Our services will enable your IT department to deliver and manage physical, virtual and cloud based IT services in a standardized and scalable way.
Key Benefits:
- Align IT with business objectives
- Build process oriented help desk operations
- Identify and justify cost of providing IT Services
- Identify ROI to stakeholders
- Optimize workload distribution
Engagement Details:
- Based on ServiceNow and Microsoft System Center Service Manager
- We Deliver the process, technology, customization, integration, add-ons, training and operational support
- Supporting Technologies : Provance, GridPro, itnetX
- Expit Technologies : Ensight, SOS, Risk Profiler