White papers
A Practical Approach for Integrating Project Management with IT Change Management
Download paper: WhitePaper_FromITassets_toITservices-2 Abstract The management architecture of information technology within enterprises is usually applied by a top down approach; it all starts with IT strategy which determines key decisions such as outsourcing or insourcing services or technology standards decisions. The process then typically moves down towards the management of IT as a business, ending […]
Monitoring Active Directory in SCOM 2007 R2
Download paper: WhitePaper_MonitoringActiveDirectory Abstract Active Directory is a key component in many organizations IT infrastructure. This white paper discusses on basic Active Directory monitoring and some basic issues that are generated in System Center Operations Manager after an agent has been installed on the Active Directory Server. The white paper also discusses the solution to […]
Solving the Patch Management Dilemma Using SCCM 2007
Download here: WhitePaper_PatchManagementDilemma Abstract If you find it difficult to patch or update your enterprise computers, a Microsoft System Center Family product System Center Configuration Manager 2007 may be the solution you are looking for. In this white paper a strategy to solving the Software Update Management problem using SCCM will be presented.
MAC Address Monitoring and Reporting
Download paper: WhitePaper_MACAddress Abstract The Dynamic Host Configuration Protocol (DHCP) is a widely used IP address allocation scheme used worldwide. DHCP can use the computer’s Media Access Control (MAC) address to determine what IP address to issue that computer. Thus it is very important for the Network Administrators to know what MAC addresses exist and […]
SCOM 2007 R2 Scheduled maintenance mode
Download paper: WhitePaper_SCOMMaintenanceMode Abstract SCOM 2007 R2 comes with many customizable features and customization options. In most cases these customization are performed directly via the various SCOM interfaces, but some still require the creation of specialized components to fulfill the requirements. This document highlights one of those missing features which is the ability to schedule […]
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